Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ravebotanicals.com (the “Site”).

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, address, and email contact information. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us understand your browser and operating system.

By making a purchase on our website, you provide consent to receive email marketing, text message (SMS) marketing, and social media marketing unless otherwise specified. When visitors come to our Site, third parties may place cookies on your browser for targeted advertising purposes. A description of the types of data (IP addresses, cookie identifiers, website activity) that our site will collect is provided. For more information and instructions on how to opt-out of receiving targeted advertising, visit https://www.aboutads.info.

Consent

When you provide us with your personal information to complete a transaction, verify your billing and financial information, place an order, create an account, arrange for delivery, or return a purchase, we imply that you consent to the collection of the data and use it for that specific reason only. If we request your personal information for another reason, such as marketing, we will either ask for your direct consent or provide you with an opportunity to opt-out.

If you decide to opt-out, please contact us at sales@ravebotanicals.com.

WordPress/WooCommerce

Our store is hosted by WordPress/WooCommerce. They provide us with an online e-commerce platform that allows us to offer our products for sale. Your data is stored in WordPress/WooCommerce’s data storage, databases, and the general WordPress/WooCommerce application. Your data is stored on a secure server protected by a firewall.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: – Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. – Log files track actions on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site. – Facebook Marketing Cookies as well as Google Analytics.

Additionally, when you make or attempt to make a purchase through the Site, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: – Communicate with you; – Screen our orders for potential risk or fraud; and – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information as described above. We also use Google Analytics to understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below: – Facebook: https://www.facebook.com/settings/?tab=ads – Google: https://www.google.com/settings/ads/anonymous – Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 21